Richmond Foundation, one of Malta’s leading mental health services, has just launched olli.chat, a new chat service where people can access information about the foundation and its services and seek help. This is the first digital service implemented by the foundation.
Richmond Foundation has been working to tackle mental health problems across the island since 1993. They did this via their offices and their telephone line 1770. During 2020 the helpline received 4 times the normal amount of calls, largely due to the anxiety caused by the pandemic. This highlighted a need for a new chat service, where people who did not have privacy at home could still seek help without fear of being judged by their housemates. Studies have also shown that younger people now prefer to communicate via text messages, thus this new service makes the users feel more at ease and allows them to communicate their issues better.
Olli.chat is completely anonymous and available 24/7. It is manned by mental health professionals who will give you the best guidance towards your problems.
The project is supported by Epic, with the help of Arkafort and RightBrain. To help support Richmond Foundation, donate here.